Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on our site that needs a closer look, or have a suggestion for content you'd like to see, this page explains the best way to reach us and what happens after you do.
How to Reach Us
Email is the most direct route to our team. We read every message personally and aim to reply within two working days. Send your message to [email protected]
A little context in your opening line helps a lot. If you let us know straight away whether you're asking about a specific platform, reporting an inaccuracy, or raising something else entirely, we can get your message to the right person faster.
What You Can Write to Us About
There's no wrong reason to get in touch. The most common enquiries we receive fall into the following categories:
- Questions about sweepstakes casinos — If something on our site isn't clear, or you'd like more detail about how the sweepstakes model works, the dual-currency system, or prize redemption, just ask.
- State availability queries — Sweepstakes casino access varies by state, and the rules change. If you're unsure whether a platform you've seen reviewed here is available where you are, we're happy to help you find the right information.
- Corrections and accuracy reports — We take accuracy seriously. If you've spotted something that looks out of date — an offer, an eligibility rule, a state restriction — please tell us. Reader reports are one of the ways we keep our content current.
- Feedback and topic suggestions — Have a question about new sweepstakes casinos that we haven't covered yet? We genuinely read these suggestions when planning future content.
- Partnership and editorial enquiries — If you represent an operator or organisation and want to explore how we might work together, introduce yourself and outline what you have in mind. We'll review every genuine approach.
- Responsible play concerns — If you or someone you know would benefit from guidance on managing time or spending on social casino platforms, mention it in your message and we'll point you toward appropriate support resources.
What Happens After You Email
Your message is read by a real member of our team — not filtered into an automated response queue. We don't use bots as a substitute for an actual reply.
Our target response time is two working days. During particularly busy periods it may take slightly longer, but we will always follow up. If you haven't heard back within four working days, a brief follow-up is welcome.
Our Editorial Standards
Social Casinos reviews and compares sweepstakes and social casino platforms for readers in the US. Our assessments are based on research and verification rather than hands-on wagering — we make no claims about testing outcomes or deposit activity. Commercial relationships with operators do not determine how platforms are ranked or what we say about them.
We cover the sweepstakes model specifically: platforms that use Gold Coins for free-play entertainment and Sweepstakes Coins that can be redeemed for prizes, subject to eligibility, verification, and each platform's terms. We do not review or endorse traditional real-money gambling sites, and nothing on this site should be read as legal advice about what is available in your state.
If you've found something we've published that seems inconsistent with those principles — whether an inaccuracy, a misleading claim, or content that needs updating — we want to know. Reader scrutiny makes the site better.
A Note on Legal and Tax Questions
We can point you toward useful information, but we aren't able to give legal or tax advice. Sweepstakes casino availability varies by state, the rules change frequently, and prize redemptions may carry tax obligations under federal and state law. For anything specific to your situation, the operator's own terms and a qualified adviser are the right places to go.
Thank you for visiting. We look forward to hearing from you.